Contact
One number, and a person on the end of it.
No phone tree and no callback queue. During office hours a member of staff answers. Outside them, the same number reaches the on-call phone, and urgent calls are answered live.
Main line hours
- Monday–Friday
- 8:00am – 6:00pm
- Saturday
- 9:00am – 4:00pm
- Sunday
- 9:00am – 4:00pm
- Holidays
- On-call only
In an emergency
Call 911 first, then call us. Do not wait to reach us before calling for help.
How to reach us
Phone
720-507-7778Answered live during office hours
General email
hello@firstcentennialcare.comReplies within one business day
Referrals
referrals@firstcentennialcare.comOr use the referral form on the partners page
Careers
careers@firstcentennialcare.comApplications go through the careers page
Billing
billing@firstcentennialcare.comInvoices, insurance forms, and rate questions
Concerns
grievances@firstcentennialcare.comRead by the Administrator, logged the same day
After hours and holidays
The main number rolls to the on-call phone. Urgent calls — a caregiver has not arrived, something has happened, a discharge is moving tonight — are answered live, at any hour. Everything else is returned within 24 hours on the next business day.
Our offices
Aurora
13900 E Harvard Ave, Suite 171Aurora, CO 80014Visits are by appointment — our staff are usually out in client homes. Call before coming so someone is here.
Office hours
- Monday–Friday
- 9:00am – 5:00pm
- Saturday–Sunday
- Call to confirm
- Holidays
- Call to confirm
All hours are Mountain Time.
Office locations · Google Maps
Aurora
13900 E Harvard Ave, Suite 171, Aurora, CO 80014
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Message
Send a message
This goes into our queue with a time stamp, not into a shared inbox. Someone replies within one business day. If it is urgent, please call instead.